Utility Disruption

A utility disruption is any event that results in an interruption to SFSU campus utilities. 

These events can include:

• Power outages
• Water outages
• Disruption to Gas or Sewage lines
• Telecommunications/Network Outages or service delays

Utility disruptions can impact more than one university system and/or function. It is important to make decisions based on official information and messaging. Stay informed and up to date – ensure your emergency contact information is current. This will help ensure you receive campus notifications/messaging. 

Power outage

If you experience a power outage, contact the Facilities Work Desk at 415-338-1568.

If someone becomes trapped in an elevator during a power outage, contact UPD using one of the following methods:

• Dial 9-1-1 from a campus desk phone, OR
• Dial 415-338-2222 from a mobile device, OR
• Locate the nearest Campus Blue Light Emergency Phone and push the “CALL” button

Emergency lighting should activate during a power outage. If emergency lights do NOT activate, it could be unsafe to remain in the building. 

Use the information provided by the University and your own situational awareness to determine if you should evacuate the building. If it is not safe, calmly evacuate the building using the nearest safe exit – bring others with you.

Telecommunications outage

A communications outage can impact telephones, ethernet, and WiFi connectivity. Contact Information Technology Services to report a communications disruption.