Services

Students who are currently enrolled and have paid the Student Health Fee are eligible for Gator Health and Well-being services. There are no charges for basic services such as routine medical appointments. Additional fees may apply under specific circumstances.

The Health Fee is made up of the Student Health Services and Facilities Fees. They are Category II Fees governed by the California State University (CSU) Fee Policy, Executive Order (EO) 1102. Category II Fees are mandatory fees which all matriculated students must pay in order to be enrolled at any CSU campus. 

At San Francisco State University, the fee supports staff salaries and benefits, along with supplies and operational costs of three distinct but interrelated units. 

The fee also funds limited maintenance and repair of the Gator Student Health Center and supports the current facilities, furniture, and equipment.

SFSU Gator Student Health Center is committed to preserving the privacy and confidentiality of your protected health information (PHI). PHI is any information in your medical record that can be used to identify you, and that was created, used, or disclosed during medical services at MHS. 

Please click here to read the full GHW Notice of Privacy Practices as required by HIPAA law.

Information from your medical records will not be released to anyone (university, family, friends) without your written authorization and consent, except as required by law.

Gator Health and Well-being (GHW) cannot send copies of medical records by email. To request a copy of your records:

1. Download and complete a Medical Record Release Form. You can also pick up a copy at the Medical Health Services office (2nd Floor of Gator Health Center).
2. Specify which information you would like to be released.
3. Fax, mail or drop off your form to Gator Health and Well-being.

Note. It will take approximately 7 – 10 business days for staff to release your records. 

GHW is required to retain electronic medical records for 7 years after the last date of service.

Mailing Address:

Medical Health Services 
Attn: Custodian of Records
San Francisco State University
730 Font Blvd, San Francisco, CA 94132

Fax: (415) 405-2658

Phone: (415) 338-7798

• Late arrivals: May result in the rescheduling of your appointment.
• No-Shows: For medical appointments, there is a $20 fee for patients who do not cancel their appointment before the scheduled date/time.
• A $20 No Show/Late Cancellation charge will be applied if the appointment is not canceled 24 hours in advance or if you fail to attend. This includes appointments canceled and/or rescheduled for Same-Day appointments.