Campus Wireless (Wi-Fi)

Get support connecting to our University wi-fi.

Campus Wi-Fi

Wi-Fi Network

SFState

Coverage Areas

Main Campus

  • Academic Buildings
  • Classrooms
  • Library
  • Administrative Buildings
  • Faculty and Staff Office Spaces
  • Student Union

Remote Campuses

  • Romberg Tiburon Campus
  • Downtown Campus

Details

The SFState wireless (Wi-Fi) network provides encrypted connectivity for current faculty, staff, students and community members. The SFState network offers up to gigabit speed and a secure connection. Additionally, during login, a unique certificate is pushed to the device, eliminating the need to re-enter login credentials for subsequent uses.

How to Connect

To connect to the SFState Wi-Fi, select it from the list of available Wi-Fi networks on your device and when prompted use your SFSU credentials to log in. For detailed directions please see the Wireless Connectivity Guide.

Bandwidth

Up to 1gbps

Students, employees and community members with a current SFSU Global Login ID should use this SFState wireless network which has no bandwidth limitations.

Support

Support is provided by SFSU ITS by emailing service@sfsu.edu or calling (415) 338-1420, Monday - Friday from 8 a.m. – 5 p.m.

Wi-Fi Network

SFStateGuest

Coverage Areas

Main Campus

  • Academic Buildings
  • Classrooms
  • Library
  • Administrative Buildings
  • Faculty and Staff Office Spaces
  • Student Union

Remote Campuses

  • Romberg Tiburon Campus
  • Downtown Campus

Details

The SFStateGuest wireless network is a courtesy service available to campus guests. Guest users register for the service with a phone number to receive SMS messages and/or an email address to receive a password to connect to the network. Guests will be provided access to one device for 12 hours (with the option to renew). 

The SFStateGuest wireless is limited in speed to 5mbps upload and download.

Bandwidth

Up to 3 mbps

Students, employees and community members with a current SFSU Global Login ID should use the SFState wireless network which has no bandwidth limitations.

Support

Support is provided by SFSU ITS by emailing service@sfsu.edu or calling (415) 338-1420, Monday - Friday from 8 a.m. – 5 p.m.

Wi-Fi Network

Eduroam

Coverage Areas

Main Campus

  • Academic Buildings
  • Classrooms
  • Library
  • Administrative Buildings
  • Faculty and Staff Office Spaces
  • Student Union

Remote Campuses

  • Romberg Tiburon Campus
  • Downtown Campus

Details

Eduroam is a worldwide roaming network available at participating educational institutions. SFSU students, faculty, staff or anyone from a partnering institution can log in to the Eduroam wireless network using their credentials. 

How to Connect

To connect to the Eduroam Wi-Fi, select it from the list of available Wi-Fi network on your device and when prompted use your SFSU or partnering institution credentials to log in. 

Bandwidth

Up to 1gbps

Support

Support is provided by SFSU ITS by emailing service@sfsu.edu or calling (415) 338-1420, Monday - Friday from 8 a.m. – 5 p.m.

University Housing / Campus Residents Wi-Fi

For connectivity information for your building, please choose from the following options, based on the Wi-Fi network you see or your building location.

Wi-Fi Network

MyResNet-5G

Coverage Areas

  • Towers at Centennial Square
  • Towers Jr. Suites
  • University Park North Buildings 1-6
    • 17 Buckingham Way to 235 Buckingham Way (odd numbered addresses)
  • Village at Centennial Square A, B and C
  • West Grove Commons

Details

Users of the MyResNet Wi-Fi network can retrieve their personal password from the web portal linked below. Your personal password will allow you to connect your devices to the network and it will create a Personal Area Network (PAN) which allows each of a user’s devices (Alexa, Google Mini, wireless printers and smart lightbulbs etc.) to be able to “see” and communicate directly with each other on the network for an “at home” experience. 

How to Connect

  1. Retrieve your personal password from the portal linked below.
  2. Navigate to the wireless settings on each device. 
  3. Connect to MyResNet-5G Wi-Fi network.
  4. Enter your Wi-Fi password when prompted to connect. 
  5. Enable the “auto-join” feature.   

Web Portal

Log in with your campus Single Sign On credentials (SSO)

MyResNet Wireless Portal

Bandwidth

Up to 150mbps download / 100mbps upload per device

Support

Support is provided by calling the Boldyn 24-hour support line at (888) 478-8864. Live chat is available at the portal linked above.

Wi-Fi Network

University Housing

Coverage Areas

  • University Park North Buildings 6-14
    • 200-260 Buckingham (even numbered addresses)
    • 255-427 Buckingham
    • Winston Drive
  • University Park South

Details

Users of the University Housing Wi-Fi network can retrieve their personal password from the portal linked below. Your personal password will allow you to connect your devices to the network and it will create a Personal Area Network (PAN) which allows each of a user’s devices (Alexa, Google Mini, wireless printers and smart lightbulbs etc.) to be able to “see” and communicate directly with each other on the network for an “at home” experience. 

How to Connect

  1. Retrieve your personal password from the portal linked below.
  2. Navigate to the wireless settings on each device. 
  3. Connect to University Housing Wi-Fi network.
  4. Enter your Wi-Fi password when prompted to connect. 
  5. Enable the “auto-join” feature.   

Web Portal

Log in with your campus Single Sign On credentials (SSO)

University Housing Wi-Fi Portal

Bandwidth

Up to 200mbps download / 10mbps upload

Note: 

  • Speeds are per device
  • Upload speed is throttled due to limitations of cable internet infrastructure

Support

Support is provided by SFSU ITS by emailing service@sfsu.edu or calling (415) 338-1420, Monday - Friday from 8 a.m. – 5 p.m.

Wi-Fi Network

MyCampusNet 

Coverage Areas

  • Manzanita Square

Details

To get online with your Laptop, Phone or Tablet:

  1. From your available networks, connect to "Manzanita-WiFi-Start-Here"*
  2. Sign up for a new account
  3. Log into your new account
  4. Customize your wireless password under the “My Devices” tab
  5. Forget the "Manzanita-WiFi-Start-Here" network
  6. Reconnect to "Manzanita-MyCampusNet-5G" or "Manzanita-MyCampusNet-2G" using your new personal wireless password/key

To add your Gaming Console and all other devices:

  1. From your laptop, phone or tablet, connect to "Manzanita-MyCampusNet-5G" or "Manzanita-MyCampusNet-2G"
  2. Once connected, open a web browser, and go to: manzanita-square-sfsu.campusconnect.net
  3. Log in to your account and select "Devices" at the top of the home page
  4. Enter the MAC address or WiFi address of the device and select "Add"
  5. Connect your device to "Manzanita-MyCampusNet-5G" or "Manzanita-MyCampusNet-2G" with your password

Tips and Tricks

  1. For iOS14+ and Android 10+ devices - turn off your private address or MAC randomization feature BEFORE connecting to Manzanita-MyCampusNet-5G or Manzanita-MyCampusNet-2G.
  2. Always Connect to Manzanita-MyCampusNet-5G for faster, uninterrupted wireless connectivity – Only devices that cannot see the Manzanita-MyCampusNet-5G network should connect to Manzanita-MyCampusNet-2G. To ensure a constant connection to Manzanita-MyCampusNet-5G, you need to eliminate the option for your device to connect to the 2G network. Go to your device's wireless settings and forget Manzanita-MyCampusNet-2G or disable automatic connection to the 2G network.
  3. Laptop Drivers – When was the last time you updated your laptop driver? Outdated drivers, specifically many Intel drivers, could be impacting your connection or speed. Update your drivers to ensure optimal performance.

Support

Support is provided 24 hours a day:

  • Call the MyCampusNet support line at (833) 548-4746 or
  • Via email: support@MyCampusNet.com
  • Live chat: manzanita-squaresfsu.campusconnect.net