Our Team

We are committed to providing a comfortable living and learning environment which enhances the academic experience at SFSU. Our team is composed of individuals from diverse class backgrounds, gender identities, national origins, physical abilities, racial, ethnic, religious and political beliefs and sexual orientations.

Our activities, programs, classes, workshops, lectures and everyday interactions are enriched by our acceptance of one another. We strive to learn in an atmosphere of positive interaction and mutual respect.

As adults, we are responsible for our behavior and are fully accountable for our actions. We take responsibility for our awareness of ageism, heterosexism, homophobia, racism, sexism, xenophobia (fear of that which is strange or foreign) and other forms of oppression.

Our Residential Community is staffed with people who work to serve residents in a variety of ways. There are a number of students and full-time staff members who work in Residential Life specifically to make sure life outside of the classroom is supported.

Your Residential Community Support Team

RAs are students who have experience living in residential communities and are familiar with what it takes to make the most of your experience here. Your RA has been carefully selected based on their ability to care for students and help make your living environment positive and educationally enriching. RAs are trained to serve as community builders, activity advisors, group facilitators and referral agents. Your RA is someone who can answer your questions. If they can't answer your question, they will refer you to the person who can. Remember, our program exists so you, the resident, will be challenged and supported to learn and grow.

LDAs are students who assist with daily operations of their respective community desks. They provide quality customer service to residents and community members. The Lead DA is expected to understand and perform all Desk Assistant (DA) tasks and procedures in addition to administrative and supervisory responsibilities.

PAs are students who assists residents in navigating through specialized areas of Residential Education, including wellness and academics.

DAs are responsible for front desk daily operations. They provide quality customer service for the residential community.

Residential Life Directors

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David Rourke

Associate Dean & Director of Residential Life

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Shiori Silver

Assistant Director, Residential Education & First Year Experience

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Ashley Knapp

Assistant Director for Continuing Students & Retention

Residential Life Specialists

Area Coordinators (ACs)

ACs oversee each residential community, supporting residents through conflict resolution, advising, crisis intervention, resource referral and administrative management. They can be contacted through your community desk.

Residential Coordinators for Residential Education (RCREs)

RCREs aid in overseeing each residential community, supervising a team of student Resident Assistants. RCREs are skilled in, conflict resolution, advising, crisis intervention, resource referral and administrative management.

Community Desk Residential Coordinators (CDRCs)

CDRCs aid in overseeing each residential community desk and supervise a team of Lead Desk Assistants. These professionals are skilled in, conflict resolution, advising, crisis intervention, resource referral, and administrative management.